Sister act
Katie and Charlotte Mead are laser focused on their new venture together.
Words Hayley Barnett | Photos Jahl Marshall
Siblings Katie and Charlotte Mead have never been closer – in both spirit and proximity. Now the two have come together in business too, opening their first store together – The Cosmetic Clinic at Tauranga Crossing.
Having been in the beauty industry for 11 years, Katie’s expertise lies mainly in advanced skin and laser technologies. Katie had previously joined The Cosmetic Clinic as a manager in one of the Auckland clinics seven years ago – the first to open in New Zealand.
It wasn’t long before the beach life beckoned and her and partner, Derek, moved down to the Bay where Katie opened her first Cosmetic Clinic in Bayfair, then a second in Rotorua.
Two kids later, her sister, Charlotte, and partner Calvin, decided their children needed to be around their cousins. “After having my two babies 12 months apart, I needed my sister!” laughs Charlotte. “And as I knew Katie was about to embark on her parenthood journey, she would need me also. Cliché, but it does take a village.” So with two under twos, and partner in tow, Charlotte made the journey down to Tauranga.
Both Katie and Charlotte hail from London, England but have spent over half of their lives in New Zealand, both knowing they’d end up living near the other. Now business partners, the sisters are closer than ever.
Charlotte and Katie opened TCC Tauranga Crossing side by side less than six months ago.
“When the opportunity arose for us to make our way down here, we just wanted to be near Katie and Derek, so we made the jump before the business was a sure thing,” says Charlotte. “Since we moved down here I’ve been managing the Bayfair clinic for Katie after she had her first baby, and that's where I discovered my love for beauty. I would never consider myself a girly girl, but I love skin and cosmetic injectables. That’s how Katie and I realised it would work if we opened one together. And here we are!"
Offering treatments from Dysport (a European version of Botox) and fillers, to laser hair removal and pigmentation treatments and peels, TCC targets a wide range of concerns – aging seemingly their clients’ biggest concern of all. But it’s their safety and professionalism that the sisters are most proud of.
“It's really nice having registered nurses on site,” says Katie. “All of our technicians have at least a level four or five Beauty Therapy diploma. Generally speaking, all of our staff are familiar with working under pressure. And then our entire clinic is overseen by doctors. It's a really safe environment with a lot of protocols in place that we have to adhere to.”
Charlotte pushes the importance of finding clinics with a strong safety ethos.
“These days anyone can work out of their garage with a laser machine, and it does happen. We're comfortable offering treatments that are advanced and can get results because everything's been tried and tested.”
The Cosmetic Clinic is an Australian company, whose hygiene and safety protocols are among the most stringent in Australasia. Before any treatment launches at the New Zealand clinics, there is a lengthy process of case studies and market research, to ensure each procedure is safely executed.
“Our point of difference is that we don't sell anything that doesn't work,” says Charlotte. “Everything has an intention. So if it's pigmentation removal that you're
trying to achieve, or hair removal, all of the technology we use is tried and perfected before it's allowed on to the market. So you’re guaranteed a really great result if our clients remain committed.
We also love that our skincare range was created alongside our treatment menu to enhance the results of our treatments. Not to mention they are cruelty free and marine and vegan friendly."
Right now, the sisters are excited about where the industry is heading, with what they call “the clean girl aesthetic” trending across social media.
“The clean movement has got people thinking a bit more about their skin, realising they need to feed and hydrate and care for it,” says Katie. “We were in an era before that, where it was about covering up, whereas now it's about letting your natural skin come through. Of course, you have to take care of your skin if you're going to be comfortable doing that. I just hope it keeps going in that direction.”
Tauranga Crossing