BEST FOOT FORWARD

In the first of an ongoing series, UNO chats to people who are choosing to build their lives and careers in the Bay of Plenty. Our first subject has been rapt to find a welcoming creative community ready to step right into.

WORDS HAYLEY BARNETT

Maxwell Hutton had perfectly practical reasons for leaving Auckland. His partner had a job offer and he had family already settled in Pāpāmoa. The 25-year old choreographer wasn’t chasing a scene, but Tauranga had one waiting for him anyway.

“I didn’t move down for choreography per se,” he explains. “The discovery that there was a huge creative community here was a surprising bonus.”

When Maxwell's partner Matt Cornere secured a role as a dance teacher at Mount Maunganui College, the decision to move became a no-brainer.

“We already had roots here, so it made it an easy choice.”

What the couple found was a creative scene that exceeded their expectations. Having taken up a full-time position as an office assistant at a Tauranga law firm, Maxwell’s been immersing himself in the local theatre world, choreographing, performing and building relationships.

“The theatre community here is so generous and friendly,” he says. “It’s something I can always rely on wherever I go, and here, it feels especially strong.”

Matthew and Maxwell.

Coming from Auckland, where the theatre network can feel fragmented across the sprawling city, Maxwell was struck by how connected the Bay’s theatre scene is.

“Only once I was part of it did I realise how big and engaged it is,” he says, recalling a recent 80th celebration event that drew well over 100 attendees. “There’s a real sense that people care and want to be involved.”

Perhaps, he muses, it’s not the size of the community that counts, but the quality.

“Things are happening here that even Auckland could learn from,” says Maxwell. “In terms of community involvement, Tauranga’s doing really well.”

Maxwell recently appeared in Tauranga Musical Theatre’s April–May production of Come From Away at Baycourt, before stepping in to choreograph the Dolly Parton-fuelled 9 to 5 The Musical, which opens on July 25 and runs until August 1. It was a quick turnaround that speaks to both his experience and the opportunities on offer.

Having choreographed around 10 shows in recent years, he’d arrived hopeful but realistic about how long it might take to find his feet. Instead, doors opened quickly.

He acknowledges the challenges, with young creatives heading overseas among them, but sees momentum building.

“It’s about attracting new people in,” he says.

For Maxwell and Matthew, any question marks over the move have dissolved.

“We did say, worst case, we could move back,” he admits. “But now we can definitely see ourselves here long-term.”

Turns out the worst case never came close. As our region changes from being known for retirees and summer holidaymakers, stories like Maxwell’s prove something is changing. Creativity, opportunity and a sense of community are taking up a lot more space.

BUILT TO BELONG

Two newly appointed leaders are bringing a distinctly Bay of Plenty perspective to one of the globe’s biggest firms, and making sure it earns its place in our community.

PHOTO SALINA GALVAN

There’s a version of this story where a global firm sees Tauranga’s rapid growth, follows the cranes, and sets up shop to capture the opportunity. But Deloitte’s story in the Bay of Plenty is more considered than that.

As the region continues to grow and diversify, so too does the complexity facing local businesses. From expansion and succession to technology transformation, regulatory change and shifting market conditions, organisations are being asked to make important decisions at pace.

For Deloitte’s Tauranga team, that creates both responsibility and opportunity. The appointment of Alexis Tapsell to partner and Cam Burrow as director reflects a broader story about Deloitte’s investment in leadership across New Zealand.

Nationally, the firm has continued to grow its leadership bench, appointing new partners and directors to support clients through disruption and ongoing change. In Tauranga, that investment is also about building a strong regional team for the future, one that makes sure local businesses have access to the same depth of advice and specialist support as organisations in the country’s largest centres.

Alexis joins existing partners, Paul Shallard and Andrea Scatchard, while Cam joins director Brad Garner, making for a strong leadership team in the Tauranga office. Together, they bring local relationships, national capability and the scale of a global firm to support businesses through growth and complexity. And it wouldn’t be happening if both hadn’t chosen to come here.

For Alexis, it was a return home. The former Black Fern, who represented New Zealand at the 2013 Rugby World Cup Sevens in Russia, lived in the Bay before heading to Auckland and making the move back in 2024.

“I’ve got three young kids and I wanted them to grow up in the Bay of Plenty, around family and everything like that,” she says. “This role was part of it, but mainly it was for my family.”

A specialist in tax and business advisory services, Alexis brings a skillset that’s genuinely in demand locally. Her client portfolio is deliberately broad and includes corporates, private and high-growth businesses, alongside the iwi and Māori sector. But her approach is the same across all of it.

“It's about being authentic, building trust, and working alongside clients in a way that feels genuine.”

Cam arrived from a different direction. A “born and bred southerner”, he relocated from Dunedin to Tauranga earlier this year after Deloitte approached him about helping grow the firm’s presence in the market.

“In a place like Tauranga, there’s a feeling of home,” he says. “You can still do your hobbies. You can be surfing before work in the morning, go to the office, and then be playing golf after work.”

He moved up in late April and has quickly become part of the community, refereeing rugby and getting involved in surf lifesaving. His role at Deloitte is deeper than his business card might suggest. He works across accounting, financial reporting, disruption and climate events, and internal audit.

“A lot of what I do is connecting the issues on the ground to the broader Deloitte network,” he explains. “We’re not selling services, we’re going to solve problems people are having for them, or with them. By doing that, we create clients for life.

“We want clients to feel like they have a local team that understands them, but also the backing of a much larger organisation. If a client is dealing with a complex challenge, we can bring in the right people and the right thinking. That might be someone here in Tauranga, elsewhere in New Zealand, or from across the Deloitte network.”

For Alexis, it's about striking the right balance between scale and connection.

“We don’t just want to be this big firm coming into the community. We really want to focus on what the Bay of Plenty is all about and we really want to be locally connected advisors helping Bay of Plenty businesses navigate change.”

“Important conversations aren’t just happening in the boardroom, they’re also happening on the side of a rugby field, on the beach, when you bump into someone in the street,” Cam says. “And that’s where we want to be.”

Both see this strong sense of connection as one of the region's greatest strengths. “There’s a real willingness here for people to support each other and for the region as a whole to succeed,” Alexis says. “There’s an optimism and collaboration that’s pretty unique.”

“We want to be embedded into that growth story,” Cam says. “Deloitte’s ambition is to be part of the momentum, supporting businesses as they grow, adapt and thrive. We’re not here for the short term, we’re here for the long term.”

“We want to essentially play our role in helping build a stronger regional economy,” Alexis adds, “and supporting local organisations to thrive.”

DELOITTE.COM/NZ

DUMPED

Waste warrior Kate Fenwick spotlights the growing cost of the rubbish we leave behind – and how we can all be part of the solution.

I was driving past a beautiful stretch of coastline recently when I saw it. A couch. Not near a house and not outside a shop, just sitting there in the long grass as if it had decided to retire early. It would have been almost funny if it wasn’t so bleak.

Illegal dumping has a way of sneaking up on us. A mattress on a roadside, a pile of renovation waste tucked into a reserve, bags of rubbish stacked beside an overflowing charity bin. It becomes part of the scenery, until one day you realise it’s not scenery at all. It’s neglect.

Every year, throughout New Zealand, councils spend millions of dollars cleaning up illegally dumped waste. That money comes from rates; from the same budgets that fund playgrounds, libraries, footpaths and community programmes. Every dumped couch quietly diverts money away from something that could have improved a neighbourhood.

Then there’s the environmental impact. Dumped waste can contaminate soil and waterways, especially when building materials, tyres and hazardous substances are involved. It creates safety risks, attracts pests, harms wildlife, and once a pile appears, others often follow. A single act of dumping can quickly create a hotspot.

Councils are trying to keep up. The problem is that dumping often happens at night, in quiet places, and without witnesses. Fines exist, but they rely on being able to identify who did it. If no one can be identified, the clean-up still has to happen.

What fascinates me most is the mindset behind it. Illegal dumping is often justified as a response to cost. Disposal fees feel high. Life feels expensive. It can be tempting to see public space as an easy option. But it’s not free, it’s simply paid for differently.

When someone leaves waste in a reserve, they’re shifting their inconvenience onto the entire community – onto the person who walks their dog there, onto the family who swims at that beach, onto every ratepayer who funds the clean-up. Most of us would never dump a couch in a ditch, but we all have a role in shaping what’s normal.

Plan ahead before a big clean out, check local transfer station options, use bulky-item collections when available, report dumping early before it grows. These are not dramatic actions – they’re small acts of stewardship.

Public spaces reflect how much we value where we live, and when waste ends up in a place it doesn’t belong, the cost is more than financial. It’s about pride, responsibility and the decision to leave a place better than we found it.

WASTEDKATE.CO.NZ

RAW AND UNFILTERED

Live radio isn’t for the faint of heart, as Hayley Bath so eloquently demonstrates through her most embarrassing yet hilarious moments at work.

Most people will, at some point in their career, make mistakes at work. I have the rare gift of having any mistakes I make happen in public, while broadcasting live on nationwide radio. It’s a great way to keep any fragile ego in check.

I’ve been the day-show radio announcer on The Hits for nearly nine years. I love radio, and I’m good at what I do, but I’ve still never met a sentence I can’t ruin with confidence.

Picture this: I have 10 seconds until the song finishes. I can see the countdown on one of four screens in front of me before I go live. The mic is ready, the red light is on. I go to speak and, mid-sentence, my mind goes blank. What was I going to talk about again? The dreaded brain freeze hits.

There’s no backspace in radio, no TV editing. It’s just me, a mic and the dawning realisation that I’ve made a mistake I now have to commit to publicly.

Over the years, I’ve mispronounced words I invented only seconds earlier. I’ve had callers go rogue live on air, ranting and swearing. One day, I was reading the weather when a spider crawled across my forehead. I had no choice but to scream, recover, then casually mention the incoming storm warnings. I still don’t have any idea how the spider got inside a double-walled, acoustic-lined studio.

I was humbled early in this line of work. As an intern on my first shift, I nervously came out of the song White Flag by Dido, stumbled over my words, and said it was sung by “Dildo”. I’d like to say the rest of the shift improved, but that same day I also managed to accidentally broadcast a Donald Trump speech over a Backstreet Boys song. I was sure my career would end as soon as it started.

Every workday, I sit in front of 184 radio buttons and audio controls (I counted them for the purpose of this article), not to mention all the screens in my studio. It’s multitasking at its best – technical pressure, talking, timing, reading, listening and reacting all at once.

When the mic turns on, it’s sink or swim. It’s what makes this job fun and terrifying all in the same breath. There are people in the radio industry who keep a dreaded folder of on-air mishaps made by announcers over the years. You don’t want to be the one whose audio is blasted out through the speakers at the end of the work party.

Sometimes, the chaos isn’t even contained to your own studio. We share a building with Newstalk ZB, and during a stint in temporary studios while new ones were being built, I clumsily knocked out what looked like some fairly critical wires. I held my breath, then relaxed when The Hits stayed on air. Crisis averted – or so I thought. Seconds later, a producer burst out of the studio next door, shouting, “WE’VE GONE OFF AIR! GET THE TECHS IN! ZB IS OFF AIR!” Three people sprinted past my window as I quietly sank out of sight behind my mic. Oops.

Radio’s addictive because it’s about real connection and what’s happening in the moment. There’s a certain intimacy to it, too. People listen in cars and kitchens, on night shifts, at workplaces; they invite you into their space every time they turn on the radio. This week, a caller told me I was the first person they’d spoken to out loud all week. They live alone, work from home, and mostly communicate through emails and texts. It’s not uncommon for a lot of people.

Radio is an unfiltered, real-time exchange between people, something carefully edited social media video reels can’t rival. The weird and wonderful texts and calls that come in daily create a sense of community you can’t fake, and in a world that often feels chaotic, I try to create a positive place people can come to for good music, connection, and a moment to breathe and have fun. It’s very hard to feel bad when music from S Club 7 and Coolio is pumping on a Friday.

Like I said, there’s no backspace in radio. When the mic turns on, anything can happen. It’s not about getting every word right – instead, it’s sometimes messy, unpredictable and completely human. That’s the magic of it.

Catch Hayley on The Hits 95FM, weekdays 9am till 3pm.

GUIDING GENERATIONS

A global legal career meets a pull back home, as Rebecca Steens brings international expertise to Tauranga’s ever-changing wealth and succession landscape.

WORDS PIP CROMBIE | PHOTOS DEBORAH DE GRAAF

There’s no place like home, or so the adage goes. It certainly proved true for the most recent female partner to join Holland Beckett, Rebecca Steens. She and her husband, Michael, were feeling quite settled after four years in Jersey, the largest of the Channel Islands. The active, outdoorsy lifestyle they enjoyed on the self-governing British Crown Dependency, located around 20km off the French coast, was offset by the rich mix of French and British history and culture on offer. Rebecca loved her rewarding role specialising in trust litigation within an international context, but New Zealand and family tugged them home in late 2019, only a few months before COVID-19 unleashed lockdowns and other restrictions.

“While it was the close of a wonderful part of our lives, the draw of home and all that offers was the right decision in the end,” explains Rebecca.

Nearly seven years on, as a highly regarded succession and estate planning lawyer with more than 12 years’ experience advising clients on trusts, estates, succession planning and asset protection, Rebecca says her life and background have brought focus to her practice.

“My life so far – the diverse travel, living and working overseas, being a daughter, wife, mother, first home buyer, working parent… all have brought a different perspective to me as an estate planning lawyer, and a partner at Holland Beckett.”

Rebecca's husband Michael runs an engineering business specialising in marine welding, giving her an appreciation of the day-to-day workings and challenges faced by small, industry-specific businesses. That said, she feels at ease with a diverse range of locals and large business owners, having grown up during the burgeoning Bay of Plenty growth phase, in an economy driven by orcharding, ocean industries, port expansion and extensive property development. Like others at Holland Beckett, her significant international experience contributes to the comprehensive legal services on offer by the firm.

In late 2019, Rebecca joined Holland Beckett as a senior solicitor in the firm’s litigation team. She transitioned into the Succession, Trusts and Estates team in 2021, where her leadership has been instrumental in shaping its growth and reputation. “We’re living in a time of the biggest intergenerational shift of wealth from the Baby Boomer generation,” she says. “The recipients of the trusts set up by that ageing generation do not always live in New Zealand. There are tax implications, the division of wealth is not as straightforward as people may believe – many don’t even know where their money will go if they don’t have a will. There’s often an assumption it goes to their wife or husband, but this is being challenged in real life as the Administration Act 1969 [which deals with rules on intestacy] is not consistent with the way we live now.”

Rebecca feels driven to ensure her clients have a clear understanding about the value and division of their wealth, no matter what size it is. She says the increase in blended families, relationship disputes, dependents living with disabilities needing life-long care, those with terminal health diagnoses – all manner of life situations – deserve transparency and guidance in ensuring their wishes are met, and not open to dispute by those left behind.

Joining the now 17-strong partnership at one of Bay of Plenty’s largest legal firms felt right to Rebecca. She describes a law partnership as a relationship and in the way of any relationship, had a clear understanding of what she could bring to it.

Rebecca’s happy to report it has been a completely positive move. “It has enriched my life. The support I’ve had from the partnership and my team to get where I am has been so valued. I navigated the added responsibilities through parental leave and two very young children. Having such a strong female presence in the partnership [seven of the 17 partners are women] is something I appreciate, as is the depth and breadth of experience in our partnership.”

Holland Beckett prides itself on its community involvement, with one of its initiatives being free Wills Month in September. Sponsorship of various awards, a diverse range of charities, pro bono work… the firm is engaged in doing its bit. With 50 staff in 2012, the growth to over 160 by 2025 has seen the need to move to larger premises. Rebecca joins the partnership at the start of this exciting next chapter for the firm, now based in a purpose-built, modern space on The Strand in Tauranga – future looking, with room to expand. Now that Rebecca and Michael’s children are three and four, they’re looking forward to returning to adventurous outdoor activities – cycling, hiking and water pursuits – and hopefully as time allows, travelling intrepidly with their young family.

HOBEC.CO.NZ

BUILDING FREEDOM

UNO’s new columnist, Mount financial adviser Adam Stewart, shares his grounded, practical approach to investing, retirement and financial freedom.

PHOTOS DEBORAH DE GRAAF

At 32, Compound Wealth founder Adam Stewart has already spent more than a decade immersed in the world of investing, KiwiSaver and financial planning. But despite managing more than $170 million in funds under advice and working with clients across New Zealand, his approach to wealth remains surprisingly grounded.

Raised on a dairy farm in Ashburton, Adam says growing up in a hardworking farming family shaped much of how he thinks about money and long-term security. “There’s no such thing as days off on a farm,” he says. “The cows still need milking on Christmas Day.”

His parents’ work ethic left a lasting impression. So too did the realities of farm ownership, with debt, weather dependence and the relentless pressure that can come with running a business tied so closely to the land.

“I saw a lot of toil from my parents,” he says. “I think that got me thinking about how I could do things in a smarter way.”

That curiosity eventually led him to study finance and commercial law at Victoria University in Wellington, where he landed a part-time role at a financial planning firm while still in his teens. It was there, while working on matters related to the relatively new KiwiSaver, that something clicked. “I got really passionate about KiwiSaver because I understood the power of compound interest.”

Like many people who eventually end up in finance, Adam says he was also drawn to the idea of independence. Reading Rich Dad, Poor Dad at a young age sparked an interest in financial freedom and business ownership, concepts that would later become central to both his career and personal philosophy.

After university, Adam worked for a government-appointed default KiwiSaver provider, eventually moving into a role in which he travelled the country advising financial advisers on investment products and KiwiSaver strategies. The experience exposed him to a huge range of financial businesses – the good, the bad and everything in between.

But it was conversations outside the office that inspired him to launch Compound Wealth. “I’d be at the rugby club or out socially and people would ask me what KiwiSaver fund they should be in,” he says. “I just assumed most people knew what they were doing financially, but they didn’t.”

What shocked him most was not a lack of intelligence, but a lack of guidance. “I was meeting CEOs, lawyers, accountants and people with two or three hundred thousand dollars sitting in the wrong fund.”

At just 24, Adam started Compound Wealth with the simple goal of helping ordinary New Zealanders make better long-term financial decisions. Initially, much of that work centred around KiwiSaver and moving clients into funds that better matched their goals and risk tolerance. Over time, however, the business evolved into retirement planning, investment strategy and helping clients create lives that feel financially secure.

Today, Adam’s typical client is approaching retirement or already retired, often with more than $1 million in investments, property or KiwiSaver assets. “A lot of people have worked extremely hard for decades, but they don’t actually know how to spend their money confidently,” he says.

It is a surprisingly common problem. Adam says many retirees remain overly conservative with their investments, worried they’ll run out of money. Others hold onto wealth purely out of fear.

“Too many people think they need to die with exactly the right amount left over,” he says. “But often they could afford to enjoy life a lot more.”

Instead of simply focusing on investment returns, Adam says much of his work now revolves around helping clients align their money with the lives they actually want to live. That might mean helping someone structure their finances so they can travel more in their 60s and 70s, give money to their children earlier, or feel comfortable spending what they’ve spent decades building.

“If you want to take the family to Fiji and pay for everyone because you can afford to do it, great,” he says. “If you want to help your kids get ahead while you’re still around to see the benefit of it, great.”

Adam’s philosophy around investing itself is notably measured. Rather than chasing hot stock tips or market timing, he advocates for low-cost diversified investing and long-term thinking.

“We’re not trying to pick the needle in the haystack,” he says. “We own the haystack.”

It’s advice he applies to his own life. Adam started Compound Wealth in his mid-20s, while living rent-free back in Ashburton and playing Heartland rugby. The early years were difficult. He admits earning trust as a young adviser came with “a lot of hard knocks”.

“People would think, ‘Who’s this 24-year-old advising me on my finances?’” he laughs.

Still, he kept showing up. Over time, the business grew steadily, helped in part by the digital shift brought on by COVID-19, which accelerated online financial advice across New Zealand.

Now based in Mount Maunganui with his wife and young family, Adam has built both the lifestyle and the business he once imagined for himself. He sponsors local rugby and tennis clubs, and works from a modern Mount office. He says maintaining balance remains important.

“I don’t want to build some huge corporate monster. I enjoy my lifestyle. I try to live the way I teach my clients to live.”

That may be the core philosophy underpinning both Adam Stewart and Compound Wealth. Financial planning is not really about money at all.

“Financial freedom,” he says, “is having the ability to do what you want, when you want, with the people you care about.” COMPOUNDWEALTH.CO.NZ

BETTER TOGETHER

As AI is adopted worldwide, UNO’s new columnist Amanda Jeffs wants women to be leading the conversation.

PHOTO DEBORAH DE GRAAF

These days, when the words “artificial intelligence” pop up, they often come with a sense of panic. We’re constantly hearing warnings about jobs disappearing and workplaces changing faster than anyone can keep up with, but according to She Is AI founder Amanda Jeffs, that fear misses the bigger picture.

Amanda believes the future won’t belong to robots taking human jobs, but to people who learn how to use AI well.

“People think AI is coming for all of our jobs, but what we’re actually seeing is a change in the workforce. Businesses still need people. AI's not a replacement for humanity.”

It’s a conversation she’s particularly passionate about having with women, many of whom report feeling intimidated by the speed at which AI has entered our lives.

Amanda’s background covers communications, marketing, digital strategy and tech, through roles in government, startups, agencies and consulting in New Zealand, Asia and the UK.

Rather than seeing herself as purely “tech”, she describes her role as translating between people and technology.

“I understand how computers think, but I also understand people and psychology,” she says. “I’ve naturally always sat somewhere in the middle.”

Her mix of skills became unexpectedly useful in 2022, when AI tools suddenly exploded into the mainstream. At the time, Amanda was on maternity leave with her daughter after losing her job in a company restructure. While navigating newborn life on very little sleep, she started diving headfirst into AI. What stood out to her in those early days was the number of women trying to figure it out on their own.

“There were all these women learning AI in isolation,” she says. “They were saying, ‘This is huge, but where are my people?’”

Eventually, she came up with She Is AI, which first launched as a digital magazine that showcased women working in the AI space, before growing into a global education and consulting platform operating across more than 28 countries.

Today, the organisation runs workshops, training programmes and events focused on helping women and businesses adopt AI in practical ways.

Amanda says the more we can rethink AI as a support tool that can remove repetitive admin, the more we can free people up to focus on bigger-picture thinking.

At the moment, though, she believes many workplaces are getting AI wrong, by either resisting it completely or trying to replace people without understanding its limitations.

“We’re in this weird stage where companies think AI can run everything on its own, but it’s not there yet,” she says. “In the future, we’ll see businesses realise they still need those people and hire them back.”

As AI adoption grows, Amanda hopes fear will gradually become curiosity. “We’ve been through huge technology shifts before. This is just the next one.”

Amanda’s joining UNO as a new columnist, to share practical insights into AI, the future of work and how you can use emerging technology in ways that feel useful rather than overwhelming.

Watch this space!

SHEISAI.AI

STAYING POWER

Downtown Tauranga had a rough few years, but even in the lean times, these three businesses didn’t leave. Now, as the city’s renaissance gathers pace, their belief is paying off. Turns out, that was the right call.

PHOTOS SALINA GALVAN

Noel Cimadom at Clarence Bistro.

It’s no secret that Tauranga’s city centre has seen some challenging times. Shops closed and stayed empty, foot traffic dwindled, and many stores retreated to the malls. But despite it all, a group of true believers stayed put. They believed in the city centre and their businesses, knowing that what they offered was good enough to draw people into the city.

Walk downtown today, and people are returning to work, live and play. It’s getting closer to what Noel Cimadom saw when he looked at downtown Tauranga for the first time after arriving from Europe.

"I was always joking in the beginning, saying this can be Miami,” he laughs. “It just showed so much potential.”

With a background in hospitality in Munich, Noel and his wife, Kim Smythe, took the keys to The Old Tauranga Post Office heritage building on Willow Street in 2017, opened Clarence Bistro and Hotel in November 2018, then watched as the city centre grew very quiet indeed.

Instead of retreating, the pair doubled down, opening the acclaimed restaurants Picnika and Stassano in quick succession, built on their faith in the city's bones and Noel’s Miami dream.

“I am a believer," he admits. “There aren’t many cities on the oceanfront that can do what Tauranga could potentially become. I see it as the next future city. There’s no doubt about it. There’s a lot of opportunity here to become something very, very outstanding if we all pull together. I’ve got big hopes for it, for sure.”

They’ve seen and felt the recent change. The vibe is there, the tables are booked, and people are stopping in for after-work drinks, something that hasn’t happened for a long while. “It’s still early days,” he says, “but it’s coming.”

Julie Hammon of Hammon Diamond Jewellery.

Down the road, Julie Hammon is preparing to celebrate 40 years of business on the same city centre site. Hammon Diamond Jewellery arrived on Grey Street in 1986, and has remained ever since. The family jewellery business is also now approaching its 80th birthday.

“It’s amazing,” she smiles. “It's been such a fabulous journey.”

That journey has not been without turbulence. The stock market crash of 1987 hit just a year after she and her late husband opened. Later, the malls began luring customers away, and then the pandemic kept them away.

Through it all, Julie stayed put, even when shopping centre operators dangled attractive offers in front of her to relocate. She sent them on their way.

“I’ve always loved the city centre," she says, "and for us, being in the city is the right place to be."

“We’re a family business, people know where to find us, and they trust us,” she says. “These relationships have gone on for years and years and years. They’re intergenerational. We now have younger members of the same families coming in to use our services. It’s quite incredible.”

Her read on the city’s future is optimistic. “I’m very hopeful that we’re on that incline up,” she says. “For any city to be healthy and vibrant and have a fantastic future, you need a city centre that reflects that. The waterfront has been magnificently enhanced, there are events on downtown, and there are the new apartment blocks. The city centre is a very attractive and exciting place to be.”

Bond & Co’s Jason Dovey.

Up the street, on the main drag of Devonport Road, Jason Dovey has been dressing Tauranga’s stylishly inclined men for more than 30 years. Bond & Co, his boutique menswear store, is a destination in the truest sense. People drive in specifically because there’s nowhere else quite like it.

“I’ve definitely seen the city centre at its lowest, as low as you can go,” he sighs. “But with the rebuild of buildings and facilities and more people living and working back in the city I reckon we’re on the other side, and going up continually."

Even at the city’s quietest point, Jason didn’t think about leaving.

“I never want to go to a suburb and would definitely never go to a mall. We’re a boutique business. The city’s where we want to be. We don't want to be in suburbia.”

Jason says that even within the last year, the change has been notable.

“It’s sort of like the old days,” he says, saying that now, along with the destination shoppers, the increase in foot traffic has people popping in as they walk by.

He agrees that the city centre’s much-needed developments have made a huge difference to business. He’s seeing people bringing their kids or grandkids to the new playground, then stopping for lunch at a café, before dropping in to see him at the store.

“It’s not about going to a cupboard shopping mall. It’s about the other attractions and things to do in the city centre. When the museum, the new library and those other facilities are all open, along with the cafés, restaurants and hospitality, it will be inviting for people to come back to the city centre.”

“There’s an atmosphere,” he smiles, then adds, “and that’ll only get stronger.”

DOWNTOWNTAURANGA.CO.NZ

HACK YOUR HOME LOAN

Brooke Reynolds of Rapson Loans and Finance explains why many of us pay more on our home loan than we need to, and how a simple mortgage check-up could save thousands.

When people first take out a mortgage, the interest rate usually gets most of their attention. If the number looks decent and the payments seem manageable, they just shrug and carry on. But that’s how so many Kiwis end up overpaying their mortgage without even knowing it.

And when I say overpaying, I’m not talking about a few dollars here and there. I’m talking thousands – sometimes tens of thousands – over the life of the loan. All because the structure isn’t working as hard as it should.

Your mortgage isn’t really a “set and forget” arrangement. Life changes, interest rates shift, and banks regularly adjust their offers, but many loans stay exactly the same for years. Without a review, it’s easy to keep paying more than necessary.

One of the biggest culprits is having everything on the wrong fixed term. People lock something in years ago and assume it still makes sense. But what suited you in 2021 might not suit you now. Maybe you’ve had a pay rise, or your kids have left home, or rates have dropped, but your loan hasn’t kept up.

Another way people overpay is by not splitting their lending. Having all your lending on one fixed rate might feel simple, but it also means you're at the mercy of whatever the market is doing the day that rate expires. Splitting your loan across different terms can smooth out the bumps and stop you from getting whacked by big swings.

Then there’s the classic one: not reviewing your mortgage regularly. I review my clients’ loans every 6 to 12 months, because even tiny tweaks can shave years (yes, years) off the mortgage. Most banks don’t ring you up and say, “Hey, we’ve got a better deal for you!”, but that doesn’t mean a better deal isn’t out there. And let’s not forget the cashbacks, discounted rates and competitive offers floating around. Many homeowners just don’t realise they’re there.

If you haven’t reviewed your mortgage in the last year, there’s a good chance you’re paying more than you should. Not because you’ve done anything wrong, just because mortgages need attention, the same way your car or your health does. A quick check‑in could save you thousands.

RAPSONLOANS.CO.NZ

BUILDING A LEGACY

CBC Construction has spent two decades shaping Tauranga’s skyline, earning respect not through fanfare, but through steady delivery and an unwavering commitment to doing things well.

WORDS PIP CROMBIE | PHOTOS SALINA GALVAN + SUPPLIED

From l-r: Drew Beekie, Peter Cooney and Matt Lagerberg.

How does a company achieve a gold standard reputation and stand out above others in a competitive, cost-driven, time-constricted market, one which demands quality, sustainability, longevity and capability with care? The commercial construction business demands all of the above and locally owned and operated Classic Builders Commercial Construction (known as CBC) have proven time and again they have the answers.

With over 220 completed commercial projects in the last 20 years that have contributed a $400 million turnover in the wider community, there is no doubt that CBC has made its’ mark on the landscapes and skylines of New Zealand. As they acknowledge two decades in the commercial construction business, it is without major fanfare and celebration.

Sitting with managing director, Drew Beekie, in the CBC Mount Maunganui office tucked away in the back of the industrial area, there is an overall atmosphere of ‘business as usual’ - projects coming to completion, others in development. That in itself is part of the essence of their success, getting the job done, keeping the customers happy - it has earned an immense amount of respect.

CBC’s knowledge and expertise in the construction industry are the overarching factor in their reputation for delivery of excellence in the commercial building sector. Their work spans compact retail spaces to multi-floor office complexes, industrial warehousing, dedicated health and education buildings, accommodation complexes, hospitality and more. From demolition of existing properties through to f itout, the 20 years CBC has spent in the commercial construction space has cemented their claim that integrity matters deeply to them, that conducting their business honestly and well, at every level, has maintained their impeccable reputation.

The story of how it all began is worth telling. Drew, a Scottish qualified quantity surveyor with 10 years of experience in London, and then Auckland, crossed paths with Peter Cooney when Drew relocated to the Bay of Plenty. It was 2005 and at that time Peter was managing director of residential construction company Classic Builders Ltd (now one of several entities under the Classic Group).

“I approached Peter to build a house for me when I moved to Tauranga,” Drew explains. “The timing was serendipitous. Classic was just beginning to dip its toe into the water with commercial builds, my area of expertise. During the house build, Matt (Lagerberg) and I got chatting about a commercial construction company and by the end of the house build, CBC came to fruition. We turned a three bedroom house on 15th Ave into an office.”

He muses over the changes technology has brought to how the business is operated today. “We used fax machines, typewritten letters, power cuts blew us out, I had my laptop stolen from the office and with no iCloud backup there wasn’t a lot you could do, but start again”.

The first project Drew was involved with was the iconic apartment and boat-stack complex at Sulphur Point, the Nautilus. The build was an Australasian first of its kind, allowing residents to steer their boats right into the garage below. The project was brought together by Peter and sealed by a handshake with the developer. From this first project, Drew, who was and still is “the do-er, the person who puts all the pieces together, to literally get the projects out of the ground”, initiated Classic Builders Commercial (CBC).

Trustpower.

Today, Drew heads CBC as managing director, accompanied by group directors, Matthew Lagerberg and Peter Cooney. Their combined building industry experience and sharp business acumen make them a formidable team, one that with the well-considered selection of project-management teams have seen multiple properties transformed from blank canvases into prime real estate.

Ibex

Further developments followed. The award-winning glass-panelled, louvred office development, 247 Cameron Road (the ANZ Business Centre), opened in 2012 and was deemed a trophy building for Tauranga, the largest commercial office development undertaken in the city for 35 years. CBC’s ability to secure blue chip tenants for the 10,000 m2, four-level build saw the project fly and has been a premise of other successful commercial projects. “We promised it would be ready on September 6, 2012, and that’s the day we handed over the keys,” Drew recalls.

Trustpower’s three-storied central city office, a slick design inside and out, was a two-year project and boasts a positive architectural feature of a redeveloping inner city. Exterior materials were chosen to balance performance, longevity and affordability with a large interior atrium connecting the three floors with a light-filled collaborative space. The building accommodates over 600 staff, and was a two-year, $25 million build. Like other big developments CBC have had, they’ve often had to overcome complexities of factors out of their hands.

“We’ve always had a big project on the go like the Trustpower head office during a recession, the GFC, some kind of world crisis, COVID...” Drew says. “These events have all in some way affected the state of construction today, the limitations. Comparing when we first began in 2006 to 2026, there’s been huge overall cost inflation in construction. Projects require more of everything to get them over the line, the processes and consenting hurdles are more complex and take more time. They’re not insurmountable, but post-COVID we’ve seen around 40 percent inflation in costs.”

Mount Golf Club Driving Range

There is an extensive suite of developments CBC are proud to have brought to fruition. On Tauranga’s city limits in the Tauriko business park are Cubro, SIMS Distribution, Penske, NZ Windows and the awardwinning IBEX lighting building, which brings a modern design aesthetic to what is essentially a warehouse space, with Grade A office facilities. Add to that New Shoots Childcare, Te Wananga O Aotearoa Campus, Fresh Choice Papamoa, Pearl Kitchen, Mount Golf Club Driving Range - the variety of projects is significant.

Mills Reef

Transforming the iconic art-deco-styled Mills Reef winery building into The Vines at Bethlehem Clubhouse, complete with interior fitout including an indoor pool and spa, auditorium, theatre, library, gym and resident spaces contributing to the lifestyle of residents of the associated residential village was a 14-month project. CBC also work within the medical space, with completed developments for the District Health Board, St John’s Operations Facility and others. A recent significant development is the Bay Radiology Building on 17th Avenue, a complex build that required the use of lead windows and three-foot thick concrete walls to contain radiation.

Bay Radiology

While CBC has left its footprint around New Zealand with ventures completed in Auckland and Queenstown, their developments are generally concentrated in the Bay of Plenty region. The current project, 2 Devonport Road, began with the demolition of the existing original downtown Tauranga high-rise. With a finish date of December 2026, it will open as the new location of Craig’s Investment Partners, with other tenants taking up two of the seven storeys.

Over the past 20 years, CBC has enjoyed working with clients more than once. “Our customers have good reason to return, we complete on time and on budget and meet every required quality standard. The way I see it, my name is on the line for every job. If there’s ever an issue, I’ll personally sort it out,” Drew explains.

From management of planning, architecture, construction delivery and after-build care, CBC works on the premise that no job is finished until the customer is content. What more can you ask for?

CBC'S AWARDS

New Shoots Kennedy Ridge – Waikato and Bay of Plenty Architecture Award 2020.

IBEX – Waikato and Bay of Plenty Architecture Award 2024.

Mills Reef/Vines Clubhouse – Award of Excellence in the Naylor Love Heritage and Adaptive Reuses Property Award category at the Property Industry Awards 2023.

TECT/The Kollective – Merit Award and Judge's Choice Award Property Council NZ Awards 2019.

Trustpower – Waikato/Bay of Plenty Architecture Awards 2016.

ANZ/247 Cameron Rd – NZIA Waikato Bay of Plenty Architecture Award 2013 and Award of Excellence in Property Council New Zealand (PCNZ) Property Industry Awards 2013.

CUBRO - 2016 Tauriko Business Estate Design Award and 2017 Waikato/Bay of Plenty Architecture Awards (Commercial Category)

CBCCONSTRUCTION.CO.NZ

WINDS OF CHANGE

There’s an undeniable buzz building in the city. But how did Downtown Tauranga get its groove back? UNO goes in search of answers.

PHOTOS NICK NEWMAN + SALINA GALVAN + BEN PARKINSON @ PABLO CREATIVE

If you’ve visited Downtown Tauranga recently, perhaps to take the kids to the waterfront’s new destination playground, or grab a delicious bite from one of the many new cafes or eateries, or while away an hour or two in the stunning new Toi Tauranga Art Gallery, then you would have noticed that change is in the air.

Walking around, there’s a new buzz and vitality present. There are people and new shops opening everywhere you turn. As a local, it’s exciting to feel a vibe coming back to the downtown area.

Genevieve Whitson, general manager of Downtown Tauranga, says this shift has been gradual but unmistakable.

“It’s been a moving beast for a considerable period of time,” she explains. “It’s taken a lot of major stakeholders working with the businesses, and a variety of different organisations, including the local iwi, to get these developments up and running as part of this massive revitalisation. I would imagine that what the Tauranga City Centre is going through must right now be one of the biggest city centre activations happening across the country.”

The opening or near completion of major projects is really fuelling the sea change. Te Manawataki o Te Papa, the city’s new museum, is scheduled to open in 2028. The architecturally inspiring new library opens later this year. Panorama Towers and the Craig’s Investment Partners building continue to take shape. The large, mixed-use Northern Quarter development is now open and in full operation. These projects all add to the purposeful transformation that has been highly anticipated for years.

Since joining Downtown Tauranga in September 2023, Genevieve has been able to cross items off the city’s hypothetical ‘to do’ list.

“Every year I’ve seen more and more projects get ticked off. There are still more to go, but we’re starting to reap the rewards now.”

Along with the new developments, hospitality has also played a vital and visible part in bringing new energy to the streets. The formerly sleepy Grey Street is beginning to bustle with the arrival of Stassano Deli, which Genevieve credits with helping “zhuzh up the general atmosphere,” while at the other end of the street, The Clubhouse brings a unique experience, pairing a golf simulation and a bar setting.

“We haven’t had anything in the city centre before where you can go and play golf and then enjoy a drink,” she says. “That’s pretty cool.”

Alongside the eateries and bars, shops are coming back as well, many independently owned, giving the city a growing character.

“I think it’s going to have some niche stuff that you can’t get at a mall or sometimes anywhere else,” Genevieve enthuses. “Over the past four months, we’ve seen an increase in businesses choosing to move into the city centre.”

The injection of approximately 700 Tauranga City Council staff into the city centre last year has also supported weekday trade, adding a reliable base of customers for cafés and retailers.

Despite the complexity of construction and on-going change, the prevailing mood is shifting. “If we compare it to two years ago, it’s considerably better and if we compare it to a year ago, it’s definitely better,” she says. “There’s a sense of optimism building.”

The exciting part is that it’s only going to get better as more projects are completed, bringing people in with them.

Genevieve cites the new playground, a Tauranga City Council initiative, as one of the most significant contributors to the renewed energy, calling it “one of the best activations for the city centre.” It allowed families to plan whole days around a visit. With the updated Masonic Park, the waterfront swim access - complete with its popular Manu launchpad, and the Sauna Project, the area encourages people not just to visit, but to hang around.

She also mentions the Tauranga City Council and their 700 staff moving into their new building last May, as another key moment, as it brings increased foot traffic to hospitality and retail.

“The revitalisation of downtown has been a huge task. It takes time,” she explains. “Bringing that energy back is not something that you can change overnight. We've entered a marathon, not a sprint. Now we just have to be patient, because things are changing. We’ve not been without some teething problems, but things are moving in the right direction.” DOWNTOWNTAURANGA.CO.NZ

BEST OF BOTH WORLDS

Karl Puschmann puts the new Lexus flagship SUV, the RZ 550e F Sport, to the test on an overnight roadtrip through the winding Waikato. But, is the car a refined, luxury cruiser or a performance powerhouse? As it turns out, it’s both.

PHOTOS JAHL MARSHALL

A trip to Cambridge seemed the perfect excuse to test drive the new flagship EV SUV from Lexus. But really, it was the other way round. The sleek RZ 550e F Sport provided a compelling reason to drop the kids at Nana’s and hit the open road.

As the crown jewel of their EV range, the F Sport is brimming with high-end tech and all the creature comforts Lexus is renowned for. The package is topped off with a stylish, head-turning design and bleeding- edge performance that practically demands to be taken out of the congested city streets and let loose. I was happy to oblige.

As you’d expect, tackling the mountainous Kaimai Range proved no challenge. With a hefty 402-horsepower on tap, we thundered up its steep, winding slope and had more than enough juice to safely pass the lumbering trucks that pulled into the slow vehicle bays on the short corners of the decline.

From there, State Highway 29 is a mostly straightforward journey to Cambridge, which allowed me to get some real-world testing of the car’s driver features. These are bundled under the Lexus Safety System+ 3.0 umbrella and include Lane Tracing Assist, which helps keep the car centred in its lane when adaptive cruise control is engaged, All-Speed Dynamic Radar Cruise Control, which automatically adjusts acceleration and braking to maintain a safe following distance, and Curve Speed Management, which can reduce speed through bends when cruise control is active.

I found that letting the driver-assist systems shoulder much of the steering, acceleration and braking reduced fatigue, although this would likely be more noticeable on longer trips, with Cambridge only a little over an hour away. With these features engaged, the car can briefly track the lane on its own, though it quickly prompts you to keep your hands on the wheel if it senses you’ve let go.

Setting your speed and engaging the systems is as easy as pressing one of the touch-sensitive buttons on the steering yoke (yes, steering yoke, not steering wheel) once you reach your desired cruising speed. The yoke is the F Sport’s marquee feature, and we’ll get to it in a moment.

From there, you can run adaptive cruise control on its own, or add lane tracing assist for steering support, with the option to have both working together. Their status appears in the heads-up display, projected onto the windscreen directly in the driver’s line of sight.

This may be the sport model, but the ride inside was never anything less than comfortable and whisper-quiet, even on the plentiful stretches of chipseal road. The silence provided the perfect canvas for the impressive 13-speaker Mark Levinson sound system to shine, while the Ultrasuede-trimmed sports seats, with their blue- stitch detailing, proved both comfortable and supportive.

With my phone sitting on the charging pad, it was simple to navigate Apple CarPlay through the Infotainment system’s crisp and bright 14-inch touchscreen display. It was too nice a day to use the heated seats or steering yoke, but pressing a button to switch the Dynamic Sky panoramic roof from opaque to transparent flooded the cabin with natural light and

blue sky, making the spacious interior feel even airier. Much like the seats, the position of the steering yoke can be electronically adjusted for reach and height, with memory settings allowing multiple drivers to quickly return to their preferred seat, steering and mirror positions.

This is a good time to talk about the synthetic leather–clad steering yoke, which replaces the traditional wheel and looks like it’s been transplanted from an F1 car, complete with what Top Gear’s Jeremy Clarkson dubbed “flappy paddles.” The RZ 550e also ditches the mechanical steering column in favour of a full steer-by- wire system, replacing traditional mechanical linkages with digital precision. It’s easy to oversteer at first, but I quickly acclimated to its responsiveness, with the smallest turn of the wrist producing surgical maneuvers.

Not that I was too worried about precision or scratching the 20-inch alloy wheels, or their aerodynamic resin covers, when I pulled up outside the newly renovated, historic Clements Hotel, our lodgings for the night in the heart of Cambridge. Instead, I happily pushed a button and let the Advanced Park system navigate us into the space. Lexus EVs have had this feature for a couple of years, but it still feels like magic every time, and there’s a satisfying moment seeing the car parked perfectly in the middle of even the tightest spot.

We’d left Tauranga on a full charge and were still sitting above 60 percent on arrival, which was impressive, considering I’d been fiddling with every button I could reach, had the Climate Concierge cranking, and had really been putting the car through its paces.

We cruised all around Cambridge and ventured out to the Sculpture Park at Waitakaruru Arboretum, roughly 20 minutes from town, as well as the Takapoto Estate Winery, which was another 20 minutes in the opposite direction, before bidding farewell to The Clements, packing our two suitcases into the F Sport’s spacious boot, and heading home the next day.

There was one feature I’d purposefully saved for the return trip: the 550e F Sport’s exclusive Manual Mode. This uses the flappy paddles on the yoke to physically simulate an 8-speed manual gearbox, essentially transforming the car from an automatic into a rocket-powered manual, although it must be stressed that in auto, the car is no slouch, capable of throwing you back against your seat as it rockets to 100km/h in a mere 4.4 seconds.

Taking manual control of all that power was a thrill, seeing the rev counter race up to the red and hearing the engine roar as I planted my foot down. But, you may be thinking, this is an EV - I shouldn’t have been hearing any roaring whatsoever out of its battery- powered motor. And you’re right, I shouldn’t have been. But Lexus has very cleverly equipped the F Sport with what they call Active Sound Control, which simulates the sound of a high-performance engine, roaring, rising and falling in perfect sync with every flappy paddle gear shift. It makes for a visceral experience and one that is a heck of a lot of fun.

With an advertised 437 km range on a single charge, I had no battery anxiety at all on our trip, even with how much time we spent in the car and my enthusiastic pushing of the vehicle. In fact, I didn’t charge it at all until we got back to Tauranga, where I gave the car a quick blat from one of the Quick Charge stations at The Crossing while we grabbed a bite to eat.

With its sharp style, racy split rear spoiler, blacked out trim and aerodynamic body kit, the 550e F Sport leaves no doubt that it means business, while the sophistication of its design reinforces its premium luxury roots. This is reflected in its driving experience.

You can cruise in supreme comfort or harness the thrills of its power. Whichever you choose,it doesn’t disappoint.

LEXUS.CO.NZ/EN/DEALERS/TAURANGA

GUIDING THE FUTURE

From graduate to partner, Natalie Berkett’s journey at KPMG Tauranga is one of mentorship, opportunity and building a career full of challenges and rewards.

WORDS MONIQUE BALVERT-O’CONNOR PHOTOS DEBORAH DE GRAAF

She may have recently become a KPMG partner, yet those early days as a graduate are front of mind for Tauranga’s Natalie Berkett.

It’s 20 years since she attended grad camp with a freshly minted double degree (Bachelor of Commerce and Law) under her belt, and early this year she was back.

In what she describes as “a career journey coming full circle” Natalie was back at this year’s camp for new graduates; there to answer questions, join in activities, connect with the graduates, and share her experience. In short, she was ready to mentor the next generation, as is the KPMG way.

Immediately after grad camp, she was back at work to welcome the four new university graduates who have joined the KPMG Tauranga team. Also welcomed were a similar number of students straight from local colleges, who will be supported to study professional or tertiary qualifications part-time. At KPMG, learning is embedded in day-to-day work, not treated as an add-on - as an “exciting and significant” milestone last year highlighted, when 10 of the KPMG Tauranga team achieved chartered accountant status.

Natalie’s workplace journey reflects not only her firm’s long-term investment in people and its commitment to learning at every stage, but its culture of continuity and belonging.

Natalie recalls the time when, upon farewelling her Otago University days, she had the choice of four impressive graduate programmes.

She’d done her homework, choosing KPMG for its reputation of walking the talk when it came to putting people first. Twenty years on and she says she’s never seriously looked at working anywhere else.

KPMG’s Wellington office is where she cut her teeth and during her six years of tenure there she rose to the position of manager. A promotion to senior manager came with her move to Tauranga and then about seven years later she became a director. Natalie’s promotion to partner marks the latest milestone in her career and reinforces the growth of KPMG’s tax practice.

KPMG and tax have been Natalie’s career constants.

“But it doesn’t feel like I’ve had the same job, as I’ve had lots of opportunities to switch things out. Before children, I took a career break and travelled for four months with my husband; I had a short three-month secondment to KPMG Beijing; had two maternity leave stints; and changed office, so there was lots of variety and opportunity and I never feel as if there isn’t another challenge,” Natalie tells.

There was also the opportunity, had she wanted it, to focus on other areas of the business, given KPMG is a fully integrated firm bringing tax, audit and advisory together to support businesses as they grow and evolve. And given KPMG is a global enterprise, the option of further secondments (to places such as The Netherlands, Germany, Singapore, Australia and the United Kingdom) is also possible.

“You don’t just start at KPMG; you can grow up here and thrive,” says Natalie, who admires the firm’s culture of progression and the fact it is a “long term talent incubator” (to quote a colleague, Tracy Preston-Lett).

Natalie says there’s plenty to keep her with KPMG.

She enjoys the firm’s diverse client base that ranges from start-ups and entrepreneurs through to large, complex organisations - at her workplace the full spectrum of business is supported. All, regardless of size and stage, get to benefit from the KPMG team’s deep understanding of what it takes to scale, adapt and stay resilient.

Irrespective of needs, KPMG has a valuable service to offer, Natalie explains. The KPMG team can be there from a business’ conceptual, right through to celebratory, stage. KPMG can be a constant in terms of audit and compliance, or it can offer a dipping in and out service - being there as a sounding board and advisory service during a business’ life cycle as its strategies unfold.

Natalie values the people at KPMG. There’s a wide skills base of people always willing to give their time and share their wisdom and knowledge. They work hard and have fun as a team, she says. And Natalie says she feels valued too.

She’s happy to report that “people focus” she identified 20 years ago, when entering the work force, was on the mark. The firm’s purpose of “fuelling prosperity for New Zealand, for all New Zealanders” fits well with her value base.

“Take the grad camp, for example,” she says, citing a fresh-to-mind experience.

“Two days of it were held in Auckland, three at Northland’s Te Aroha Marae. We were intentionally connecting with grass roots New Zealand. We were encouraging our people to think about our KPMG ‘prosperity for all’ purpose. We’re here for all New Zealanders and really do focus on our people, in terms of both staff and clients.”

People, capability and confidence are all key words when it comes to KPMG’s role as trusted advisor to many, says Natalie’s co-worker and private enterprise partner Tracy Preston-Lett.

Like Natalie, Tracy’s carved out a long-standing (just shy of 30 years) career at KPMG and thrives on being part of a multi-generational office. There’s much to be gained from having 17-year-olds on board, through to one valued team member in their early seventies.

“We’re a place where people can start early, stay long, and go far. The different life stages and perspectives are seen not as a challenge, but a strength. Consider things like digital confidence, experience, fresh thinking and institutional memory and you can understand howknowledge transfer works both ways.

“We think our workplace reflects the real world. It’s multigenerational, diverse and is home to people constantly learning,” Tracy says.

It’s also a workplace heavily embedded in the local business ecosystem, developing people, supporting growth, and contributing positively to the region. The latter involves strong examples of pro bono professional assistance over the years to organisations such as Waipuna Hospice, ACORN Foundation, and choosing Merivale Primary School as a partner school.

“When we talk about prosperity for New Zealanders, we are talking business and community too,” Tracy says. Speaking as managing partner of the Tauranga office, Tracy says KPMG Tauranga, with its strong local roots and team of almost 100, can indisputably claim to play a key role in its region’s success stories. After all, well-supported people and well-advised businesses are key to regional prosperity.

“I feel really strongly about this region. It has a bright future. You only have to look at the infrastructure, work in progress, changes emerging and possibilities that are coming to life, albeit sometimes slower than people like.

“We are business advisors to a range of clients and get to see their strategic plans and hear their aspirations around what they intend to do or are contemplating. This really fuels optimism around regional growth. I strongly believe we are building a really great city that we can be incredibly proud of, to work and thrive in.”

She enthuses over the big anchor projects that are starting to reach key milestones in Tauranga’s city centre. There’s plenty to get excited about between now and a 10-year horizon.

“Within our KPMG Private Enterprise team, we have a tag line around ‘make possible happen’ and I like that because if you line up how we can work with people to make their possible happen, then that’s an exciting future.”

KPMG.COM/NZ

ON THE MOVE

Innovative Digital Solutions is in the midst of big changes with new acquisitions, new headquarters and a fresh chapter for the Bay.

PHOTOS KATIE COX

In Tauranga, if a business needs its printers to work, its digital workflows to run smoothly or its office tech to just behave, there’s a good chance Innovative Digital Solutions (IDS) is behind it. For more than 20 years, the company has become a backbone for businesses across the BOP, Coromandel and South Waikato, evolving alongside technology and local business needs.

Every story has a beginning, and IDS’s is modest. In 2005, co-founders Jim Tavendale and Dan Martin opened their first office with “just our name on the door and a phone number,” Jim recalls. With one technician, one office staffer and no clients, their mission was simply to listen and solve problems. That hands-on, practical approach became the company’s guiding principle.

The early days demanded improvisation and a willingness to tackle whatever came through the door.

As the company grew, its systems and team grew too. Continuous improvement became a steady foundation that would allow IDS to expand without losing its personal touch.

But IDS didn’t just stick with printers. As workplaces evolved, so did the company. Today, it offers everything from print management and advanced scanning, to digital signage, workflow automation and interactive smart screens for schools and businesses.

“We’re not selling machines, we’re helping businesses work smarter,” says Dan. “Whether it’s scanning documents efficiently or reducing unnecessary printing, it’s about making processes simpler and more sustainable.”

Despite expanding its services, IDS has remained staunchly local. Operating from Tauranga with a dedicated Rotorua office, the company ensures clients always talk to someone who knows their business and their challenges, not a call centre on the other side of the world.

Recent years have seen IDS grow through the onboarding of new clients and carefully considered acquisitions. In 2025, the company purchased Insite Technology, a BOP print supply business, adding a number of new clients. Then, in early 2026, IDS acquired Bay Copy, an exclusive Canon authorised partner with 16 years of local presence, further increasing the IDS customer base. Together, these acquisitions have strengthened two established local businesses, forming a powerful, community-based organisation. Alongside experienced staff and specialist expertise, they have enhanced the company’s local footprint and expanded its range of solutions.

To accommodate growth, IDS moved into a purpose-built headquarters a year ago. The space is modern and collaborative, a reflection of the company itself, which is practical and designed for people first.

But the company’s biggest strength is its team. Some employees have been with IDS since day one, and many long-term staff are approaching a decade of service.

Others take opportunities abroad and return with new perspectives, creating a blend of experience and fresh thinking. It’s a culture built on respect and a shared commitment to the local business community.

Two decades on, IDS is now a local story of growth and connection. And with a solid foundation, a new modern headquarters and a team that values people as much as technology, the next chapter looks just as promising.

IDS.NET.NZ

INTO UNCHARTED WATERS

While making Aotearoa’s coastline and seabeds safer for all, Discovery Marine has also taken a novel and highly commendable approach to encouraging young people into the industry. Company CEO Declan Stubbing explains all to UNO.

PHOTOS KATIE COX + SUPPLIED

CEO Declan Stubbing and CCO Kevin Smith.

It’s hard to believe, but as a species, we’ve mapped the surfaces of the moon and Mars in higher resolution than much of our own seafloor. It’s estimated that around 75 percent of the world’s seabed remains a mystery.

But that is changing. Discovery Marine (DML), a company based in Mount Maunganui, is charting and surveying the seabed not just in Aotearoa, but also in Australia and the Pacific, in great detail, using high-definition 3D technology.

“There are a few uncharted areas remaining on the New Zealand coastline,” Declan Subbing says. “The Wairarapa coast is one area that is largely unsurveyed, and we currently have a team down in Moeraki, near Otago mapping an uncharted area.”

Declan is the CEO of DML, whose core business is hydrographic surveying and mapping the seafloor. To perform this technical and demanding work, their boats are equipped with state-of-the-art sonar systems that produce 3D data. This data accurately paints a picture of the seafloor, right down to the pebble.

“It essentially visualises the whole seabed,” Declan explains. “We’re able to make sure we’ve got every rock, every pebble, positioned and that everything is mapped accurately.”

This is important information for a range of industries. Part of their work is updating the nautical charts for the New Zealand Hydrographic Authority at Land Information New Zealand. These charts are relied upon by various seafaring businesses. There are some areas that were surveyed over 50 years ago using equipment that Declan describes as “similar to a fish finder”.

The team deploying hydrographic equipment in Western Australia.

“We’re tasked with surveying the high-risk areas where there's a lot of shipping traffic, using our modern 3D multi-beam echo sounders to update those charts,” Declan says. “There are changes to the coastline and rocks or other hazards that might have been missed. That does happen occasionally around New Zealand’s coastline.”

DML is also busy in and around our ports, monitoring the impact of dredging, tracking sandwaves which migrate up and down the harbour, and providing data that ensures critical clearance levels for the massive container ships that visit are maintained.

DML's work gives the ports more confidence on where and when it’s safe to navigate ships.

Sand waves mapped using 3D technology.

“We survey the harbour seabed in 3D, which gets turned into navigation products for pilots,” he adds.

Declan studied hydrography, the name given to the science of underwater surveying at University of Otago.

Shortly before graduating, Greg Cox, the founder of DML, got in touch with the School of Surveying to see if anyone there was interested in a job in hydrography. Declan was keen and became the company’s very first employee. The team now comprises 16.

Excavator lost at sea mapped using 3D technology.

DML faces a number of challenges when recruiting, because of the specialist skills required and graduates being lured overseas. Declan says they identified this as a “risk to the business growing” five years ago. To tackle the problem, they came up with an innovative solution.

“We thought ‘How are we going to be able to encourage people into hydrography?’” He says. “That’s how we came up with the concept of offering a scholarship at the School of Surveying at Otago University.”

With many of their current staff having attended the university, it was a solution that held great appeal.

“We’ve got a really strong connection there,” Declan smiles. “I really like the idea of being able to give back to the institution that gave me a lot.”

Their scholarship covers full course fees for a final year surveying student who is undertaking research connected to hydrography. It also offers them support with their research, an internship at DML, exposure to the industry and opportunities to attend conferences with the DML team. A true kick start into the industry.

Their commitment doesn’t stop there. Employees at DML are encouraged to continue developing and gain certification within the industry.

Early morning hydrographic survey operations.

“We really push the certification angle within our business. We like the idea that you’re always working towards something. It keeps people motivated and it’s great when someone’s awarded a new certification. It’s a real reason to celebrate because it's a recognition of the hard work they’ve put in.”

Just across the ditch, demand for certified hydrographic surveyors is exploding with the Government committing to a 10-year programme of nautical charting work, to which DML was appointed to a panel of suppliers.

He says it’s “enormously satisfying” work, and would encourage people to consider it as a career. “You see where your effort has gone. At the end of the day, you know you’ve contributed to improving coastal navigation and making our coastal communities safer.”

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Hydrographic surveying is Kate’s ticket to the world

SEA OF POSSIBILITIES

Kate Downes, senior hydrographic surveyor at DML, swaps land for ocean depths and discovers a world of adventure.

With her interest in maths and geography, Kate Downes had been drawn to surveying as a career. But when she learned about hydrographic surveying, her plans quickly changed.

“I went along to an open day at Otago University, where they talked about surveying and explained it. I was like, ‘Yep, this is definitely what I want to do’. Then they talked about hydrographic surveying specifically, which hadn’t been well-advertised, and my ears pricked up. It sounded exciting. My family had a boat, so I was familiar with the water. It was right up my alley.”

Realising hydrographic surveying could be a ticket to see the world, Kate dived in. Upon graduating, she moved to Perth to work for one of the biggest survey companies in the world. During her five-year stint, she learned as much as she could from those she worked with and “doubled down on travelling”. She’d be rostered offshore for six weeks at a time, and then have six weeks off to do whatever she wanted. Which was seeing the world.

Eventually, she decided she wanted to come back home and be closer to family.

Since joining DML, she has excelled and is one of only six women across Australasia to earn the highest level of certification in hydrography. Now, as a senior member of the DML team, she leads their major nautical charting projects for the New Zealand and Australian Governments.

“It’s always been about seeing new places. That’s one of the draw cards,” she smiles. “We’re in remote places, seeing cool things. We see whales offshore all the time. Stuff like that I’m really interested in.”

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Georgia is chasing her dreams without compromising her lifestyle.

MAKING WAVES

Charting hidden coastlines, Georgia Pendred, graduate hydrographic surveyor at DML, discovers adventure and a strong sense of purpose.

It’s a rare day off the boat for Georgia Pendred when UNO calls.

“At the moment, I’m in Dunedin, Moeraki specifically, for a big three-month-ish, maybe longer job we're doing,” she says. “We towed one of our biggest boats down from the Mount, and each day we head out and do our survey.”

It’s not a bad way to spend a summer’s day. Even today, the weather is “a bit stinky”, meaning the team is staying on land. The team rotates out every two weeks, so she’ll be on the water for another week before returning to the office for two weeks, creating the perfect field to office balance.

“Travelling is a big perk, and it’s really fun,” she enthuses. “You get to see some cool locations and remote spots that not many other people would see. Parts of the Moeraki coastline, for example, hasn't been charted before.”

A Tauranga native, Georgia grew up around the water. Her family had a little boat, and they’d go out to Matakana Island for a BBQ or go biscuiting on the lakes. Even still, she didn’t realise her career would see her oceanbound. Instead, her focus was on land.

“I wanted to do environmental management. I love the sustainability side of things and protecting our earth. That's what led me to a Bachelor of Surveying at Otago University,” she explains. “Hydrographic surveying popped up as a paper that you could take as an elective. The lecturer, Emily Tidey, an industry role model, was so passionate about it and really sold it to me. I realised it was still the environment and still looking after our planet. Only on water, not land.”

She took the paper and “fell in love” with the subject. After that, she focused all her energy on hydrographic surveying.

She says it’s an ideal career for people who love the outdoors, because “you’re doing fieldwork all the time.” It would also suit people who enjoy problem-solving, as things pop up every day that need troubleshooting.

As for surveying being a math-heavy career? Georgia is happy to bust that myth.

“I suck at math,” she laughs. “I dropped out in year 11. I love literacy, history, classics and all that stuff. When deciding to do surveying, I knew math was going to be a challenge.”

She says that while the degree does get math-heavy, if you’re determined, you can get through it.

“I put my mind to it, and put my head down. I asked a lot of questions, and because we’re a tight-knit group at the School of Surveying, I had a lot of support from my lecturers and classmates. If you’re motivated, definitely give it a go,” she says. “Don’t be afraid of surveying or scared off because everyone says that it’s math-heavy.

I managed to get through it, and actually came out the other end with the math papers being my highest subjects!”

While at university, Georgia was awarded the DML scholarship for her final year where she completed an Honors research project. This enabled her to gain insight into the industry and complete an internship before accepting a graduate role at DML.

She’s already taking advantage of the opportunities to progress towards certification. “I’m starting to chip away at that,” she says.

Talking with her, it’s clear how passionate she is about her work, and the impact it has on the environment. She’d love to see more women taking it up.

“There aren’t many women in surveying in general, and then it gets even more niche when you go into hydro,” she says. “But it’s definitely changing, and DML is representing that really well. It's really cool to know we’re part of a new generation that's changing things. I'd like to keep that going. DMLSURVEYS.CO.NZ

TAKING THE REINS

At just 34, Kelly Van Dyk is taking on the male-dominated horse racing industry, and winning. She tells Karl Puschmann all about Prima Park, the world-class facility she heads and the challenges she’s faced to get to the front of the pack. PHOTOS CHRISTINE CORNEGÉ + SUPPLIED

Kelly Van Dyk at Prima Park in Matamata, where she leads the next generation of thoroughbreds.

In the world of horse racing, everyone knows that bloodline is key. A horse’s pedigree reliably indicates what racing traits it will inherit and, most importantly, its champion potential. But, it turns out, you can extrapolate the bloodline theory out to the world of horse training as well.

Kelly Van Dyk is a third-generation horsewoman, a former champion equestrian and New Zealand representative, and now the head of Prima Park, the prominent, family-run thoroughbred farm and equine facility located in Matamata, the heart of New Zealand's racing country.

“My grandfather Brian trained racehorses as a hobby,” Kelly explains. “He’d take my mother, Louise, and her sister for riding lessons and decided he was going to try and train and breed racehorses himself. He was quite successful in doing that, and mum was a very successful rider herself, competing in events at a high level.”

When Kelly came along, Brian wasted no time in introducing his granddaughter to the sport.

“He bought me a pony when I was really young. I rode from when I could walk,” she says.

Brian’s plan worked. “I caught the bug,” she laughs. But, so had her whole family.

Her dad, Leighton, retired from the family business, the popular furniture chain Van Dyks Furniture, in 2010 to focus on the fillies. He bought two weanlings, foals that are six months old, intending to resell them. There was, however, a big problem.

“I was at the height of my dressage career riding in Germany, when dad rang me up and said, ‘I’ve bought these two horses. I don't really know what to do with them. You’d better come home.’”

So, she did. Kelly and her dad took those weanlings to the New Zealand Bloodstock Ready To Run Sale, sold them for a profit and then did it again. And again. And again. Eventually, she was able to leave the job she’d taken at Waikato Stud, where she’d been studiously learning the “tricks of the trade”, to work on Prima Park full time.

With Kelly’s sole focus on the business, things started to take off. They outgrew the family farm in Putararu, where they’d been since 1992, and moved to a bigger property in Mystery Creek in 2016. They wouldn’t be there long.

In 2022, Kelly took the reins, so to speak, to head the company. She expanded both Prima Park’s offerings and its premises, moving the company to its world-class 50ha facility in Matamata.

“Mum and dad were getting older and wanted to take a step back. It’s a demanding job, very physical, hands-on work,” Kelly explains. “I felt like I was just getting started. I had that hunger and drive to really sink my teeth into it. I could see the opportunity.”

Prima Park’s business expanded to include the services it offers today, including breaking-in, pre-training, and agistment, all supported by its purpose-built equine facility, which even includes an 800-meter training track allowing specialised preparation for the yearling and Ready to Run bloodstock sales.

The success has been notable. Prima Park has graduated multiple top-tier racehorses, including Beat The Clock, a four-time Group 1 winner and Hong Kong Sprinter of the Year, and Warmonger, the 2024 Group 1 Queensland Derby winner. They’ve also won strong market recognition by consistently producing highvalue sales in the yearlings and Ready-to-Run sales. As well as the local market, Prima Park’s horses are also sold into Hong Kong, Singapore and Australia. At last year’s New Zealand Bloodstock sale, they sold 18 of their 19 horses, making them the second leading vendor by aggregate, a new milestone for the facility, and selling the second highest horse of the sale for a whopping $775,000.

What makes it all the more impressive is that Kelly is the only woman in Australasia running a facility of this scale. Something that she says hasn’t always been easy.

“It’s been hard because I’m dealing with males 24-7 in the industry,” she admits. “But I wanted to prove that women could do this and that we can do anything. I have my own goals of what I want to achieve, and just because I’m a woman, it doesn’t mean that I can’t do it.

It’s just choosing a path you want to go down and sticking to it, really.”

Another challenge is balancing her love of horses with the commercial realities of needing to sell them on. She spends months with these animals and gets to know them and their personalities intimately.

“You’ve got to separate your emotions because you form a bond with them, you love the horse, but we do need to sell them. I wouldn’t say it gets easier. It’s just part of it. But there’s satisfaction in knowing that you’ve installed a lot of groundwork that then becomes results on the track.”

“Ultimately, we want to prepare horses to go on and do great things,” she says. “That’s what we keep our focus on. It’s getting better and better every year. We’ve got some big goals, and we want to keep building and producing quality horses that win big races.”

Then, smiling, she adds, “This is just the beginning.”

PRIMAPARK.CO.NZ

SEA CHANGE

A Tauranga seaweed farm is turning local waters into a hub for climate and coastal innovation.

WORDS ALISON SMITH PHOTOS PAUL ROSS JONES + SUPPLIED

Huna Hough of Greenwave Aotearoa at the Tauranga hatchery.

When healthy, New Zealand’s reef ecosystem is a rich and beautiful tapestry of fish species navigating golden hued kelp forests, pink paint and coralline seaweeds against a backdrop of teal green sea and bubbling tide.

This underwater world is underexplored and underappreciated by many, with spearfishers and snorkellers the most common admirers of its charms. Yet seaweed holds huge potential not only as an ecosystem in its own right, but as a climate hero for its ability to absorb carbon, filter water and provide a source of nutrients to humans and animals.

At the University of Waikato Marine Station in Sulphur Point Tauranga, a small and dedicated team lives and breathes seaweed. Greenwave Aotearoa began as a pilot project funded in part by the Sustainable Food and Fibre Futures Fund (SFFF) administered by the Ministry of Primary Industries.

Led by Auckland-based venture developer EnviroStrat, Greenwave Aotearoa is building capacity for a network of regenerative ocean farmers to farm seaweed nationwide.

Māori have used seaweed for centuries — as a food source and for storage. As Te Ara Encyclopedia of New Zealand explains: “with its long coastline and abundant seaweed resources, New Zealand has the potential for a thriving seaweed industry.

However, the labour-intensive nature of harvesting and aquaculture has prevented the country from competing against bigger producers in Asia.

Lucas Evans, Premium Seas, with Peter Randrup and Ryan Marchington, both Greenwave Aotearoa.

Greenwave Aotearoa has been working to turn this around.

“Our oceans hold vast potential for sustainable innovation and seaweed is one of the most promising solutions,” believes founder Dr Nigel Bradly. “By farming seaweed and creating high value uses for the harvested biomass we can create a future that supports our needs while protecting the environment.”

Getting to this point has taken a great deal of learning. The project began in the Hauraki Gulf at a seaweed trial adapted from mussel farm infrastructure off the Coromandel coast. It faced challenges — including skeleton shrimp eating early-stage growth, a marine heatwave, and adapting gear to grow something never farmed here before.

Here, mussel farmer Dave Blyth — who says he keeps meaning to retire — has had his retirement sailing trips disrupted by helping grow a new seaweed industry in New Zealand alongside the Greenwave team.

The process begins with collecting seaweed under permit from the wild. The team works with the seaweed to induce spores in a Sulphur Point hatchery, where it’s nurtured under red lights using techniques refined over three years.

Microscopic baby seaweed (sporophytes) is grown on spools. The Tauranga-based team led by Peter Randrup had to determine exactly what was needed for it to thrive in an artificial environment so seedlings could be produced at scale for planting on farms. This is where farmer Dave Blyth comes in.

Dave is showing the ropes to scientists including Greenwave aquaculture lead Ryan Marchington, who brings his seaweed farming experience from Europe. Seaweed farming is new in New Zealand, and the team had been using systems designed for mussels, not seaweed.

With Ryan sharing knowledge from overseas, the team has now optimised on-water operations using custom systems.

“It’s been a big learning process. You can grow seaweed in a hatchery but it doesn’t automatically follow that they’ll keep growing in the water,” says Dave. “I enjoy the innovating — designing the gear and coming up with new ways of doing things and working with the young people from Greenwave Aotearoa and the University of Waikato. Peter and Ryan and all the guys are good; no-one has got all the answers. You don’t curtail their enthusiasm but it’s good to inject how to do things out on the water in a way that will make it easier and more efficient.”

This collaboration between a seasoned mussel farmer and international techniques was a crucial turning point. Growing seaweed closer to the surface, as farmers do in Scotland, allowed the young sporophytes to photosynthesise more efficiently and outcompete fouling.

“Our hatcheries were producing good-quality spools. The issue was the farming system design,” explains Ryan. “Once we changed that, we saw the difference.”

Greenwave Aotearoa is now expanding to the South Island and is successfully growing Ryan’s favourite product innovation is key to the success of the industry, to enable full utilisation of New Zealand’s precious seaweed resources with benefits to seaweed farmers in coastal communities, product innovators and consumers. All without taking away the underwater forest upon which so many marine species rely.

GREENWAVE.NZ

HOME TRUTH BOMBS

Out of the mouths of babes (and clueless husbands!), Hayley Bath hilariously shares the mortifying truths only family can deliver.

Few things humble and embarrass you in life quite like a truthful child. I grew up knowing this well.

My older sister has never lived down the time she humiliated our mum when she was heavily pregnant with me. I can still picture it now — Mum waddling down the main street, my three-year-old sister holding her hand. They pass a rather rotund, rough-looking, patched-up gang member. My sister stops dead in her tracks, looks him up and down, and shouts ‘Look at that big fat man, Mum!’ Mum’s never waddled away faster in her life.

A little later, my sister spots another large-bellied man at the supermarket and asks, “Have you got a baby in your stomach, too?” The man went bright red with embarrassment. So, she doubles down: “Well, it sure looks like it!”

You’d think growing up with that story would have made me cautious. But no, I was lulled into a false sense of security by my sweet, articulate, well-behaved two-year-old. Then, when I was in the final throes of a twin pregnancy, and after sprinting to stop my toddler from running into the road, I damaged the cartilage between my pubic bones. The most painful thing I’ve ever had. And remember, I’ve given birth to twins.

Two weeks of bed rest followed, during which I had to wheat-pack my groin. When I finally made it back to daycare pick-up, the centre manager gently pulled me aside. With a polite but strained smile, she informed me that despite their best efforts to stop her, my daughter had spent an entire week standing at the front gate, loudly greeting arriving parents with: “Mummy’s vagina’s broken!” On repeat. Every. Single. Day.

I’d like to again clarify it was an injury to my pubic bone cartilage. Not what she said. Suddenly, the sympathetic smile from another mum made perfect sense.

But why is it that dads seem to get off so much lighter? My husband was pretty chuffed when one of our boys took to loudly exclaiming to anyone who would listen in public places that “Dad’s got a big penis!”.

I also learned the hard way that husbands can embarrass us just as well as children can. Last week I walked into the lounge just in time to overhear my husband telling his mother we have chlamydia. I nearly spat my tea across the room. “Yeah,” he was saying casually, “We’ve got hydrangeas over there, a weeping cherry tree too… Oh, and we also have chlamydia.” “Excuse me!?” I loudly exclaimed. It took me a beat to realise what he’d meant. “Camellias! We have camellias in the garden!” I screeched out to my blanched mother in law. No chlamydia. Just a hubby taking rookie punts at plant names.

So here I am, still recovering from my child loudly announcing my broken body parts and my husband enthusiastically spreading STD rumours to his mother.

One of these days the ground will kindly swallow me up. Until then I’ll quietly plan my revenge for their 21st and 50th birthday parties.

Catch Hayley on The Hits 95FM weekdays 9am to 3pm.

DRIVING CHANGE

Ebbett is driving into the future with an unusual new high-profile location. It’s a first for the family-owned car dealership, and one which could change the way cars are sold here in New Zealand.

We usually head to the mall for a spot of shopping, a visit to the Food Court or to catch the latest blockbuster movie. But how about picking out your new car before popping in to browse the latest fashions or meeting your friends for coffee?

In Hamilton, you can now do exactly that as the Waikato’s longstanding, family-owned car business Ebbett has opened a new dealership at popular shopping spot, The Base.

“Opening a dealership at a shopping mall is not something we've done before,” store manager Ben van den Engel enthuses. “It’s a whole new concept. It’s exciting and scary at the same time.”

It’s a bold and innovative venture for Ebbett Group, which has long been recognised for its commitment to customer service and the local communities that are home to its dealerships.

Instead of the traditional car yard, Ebbett The Base offers a premium and high-end experience.

“It’s less intimidating for people,” Ben says. “You're not going to this big, shiny showroom with thousands of cars and lots of salespeople waiting to pounce. It’s more intimate and more approachable.”

While a mall-based dealership is a new concept in Aotearoa, Ebbett director Richard van den Engel explains that while the high-profile location attracts foot traffic, the customer experience must remain seamless.

To that end, shoppers can explore vehicles in a premium, transparent environment with glass walls, couch seating and refreshments. For anyone wanting an immediate test drive, the demo vehicles are parked right outside the door. “It’s got the best of both worlds,” Richard smiles.

While it may look and operate differently from traditional car dealerships, all the expected aspects of the buying process can be handled in-store. Trade ins are appraised immediately, financing and insurance are handled in-house and mechanical services are coordinated with Ebbett’s workshop, conveniently located only a minute’s drive away. Simply drop your car off at the mall and they’ll handle the rest.

And unlike traditional dealerships, where customers encounter multiple staff members for sales, finance and aftercare, Ebbett takes a more personal approach.

“You’re dealing with the same person for all of those experiences all the way through,” Ben says. “It’s much more personal. And what Ebbett is all about.”

Another exciting development for Ebbett is the addition of the luxurious and technologically cutting-edge brands Zeekr and Geely range to their stock line-up.

“Zeekr is a premium Chinese brand that is looking to compete with Audi, Volkswagen, BMW, Mercedes,” Ben says. “It’s got all the gizmos and fit and finish that you’d expect of a European car.”

When you consider Zeekr’s heritage, this isn’t surprising. The EV brand is part of the larger Geely family, the ninth largest seller of motor vehicles in the world. Its upmarket siblings include the elite sports car manufacturer Lotus, the European luxury brand Volvo and performance brand Polestar.

Ben explains that the Zeekr range consists of premium, sporty, cutting-edge vehicles, while the Geely range offers premium tech at a price point that's accessible to everyday Kiwis.

“Geely and Zeekr might be new brands in New Zealand, but they’re not small players,” he says. “Chinese manufacturers are often at the forefront of technology and innovation, and both of these brands deliver premium comfort, cutting-edge features, and competitive performance. I had a customer the other day get out of a Porsche Macan to test drive the Geely Starray, and he was blown away with how well it drove and the comfort and finish on the interior.”

Like the store itself, these two flagship brands challenge traditional market expectations. Zeekr, for example, offers high-performance vehicles that rival established European models. Their 7X model accelerates from 0 to 100 km/h in just 3.8 seconds, delivering thrilling performance without compromising on comfort.

The community response to Ebbett’s new shopping mall location has been enthusiastic, with shoppers embracing the new format, testing vehicles, engaging with staff and sharing their impressions.

For both Ben and Richard, the most rewarding aspect has been the alignment of their values with daily operations.

“We try to do things differently at Ebbett. Our values are integrity, care, excellence and respect. And we actually strive to live that each and every day,” Ben says. “We want to give you such a great experience that you come back to buy a second car and tell your friends and family. Our vision is customers for life. That culture permeates through everything we do. It’s a buzz to be a part of.”

EBBETT.CO.NZ/DEALERSHIP/EBBETT-THE-BASE

THE RATE ESCAPE

With rates easing, Brooke Reynolds from Rapson Loans and Finance explains how to make every dollar work harder for your home goals.

As a mortgage adviser, I’m often the first to hear the collective sigh of relief when interest rates start to fall. Suddenly, those repayments feel a little less suffocating and the financial horizon looks a touch brighter. But while lower rates are welcome news, there is actually a lot more to think about than a slightly smaller weekly or fortnightly repayment.

If you’re already a homeowner, it’s tempting to let those savings slip quietly back into everyday life. Though there’s nothing wrong with a few extra dinners out and more room in the budget, if you can, consider keeping your repayments where they are. It’s one of the most effective, low-effort ways to get ahead.

By paying the same amount while your rate is lower, you’ll chip away at your principal faster and save thousands in interest over the life of your loan. Future-you will be very grateful.

A rate drop is also a good reminder to review your mortgage structure. Should you fix now? Should you split your loan? Locking in a lower rate can offer certainty, but there’s real value in maintaining flexibility as the market continues to shift. This is where personalised advice matters. The right structure isn’t one-size-fits-all, and small tweaks can make a meaningful difference over time.

For buyers, falling rates can feel like a golden ticket. Yes, your borrowing power usually increases, but so does everyone else’s. More buyers step into the market, competition ramps up, and the home that felt comfortably within reach last month may suddenly attract hotter interest. The best thing to do is to get your pre-approval sorted early, understand your true limit and don’t let cheaper money nudge you into paying more than a property is worth to you.

Lower rates also affect your savings behaviour. With less interest being earned on money sitting in the bank, it’s a good moment to check whether your savings accounts are still working for you. And if you’re building a deposit, make a habit of reviewing your KiwiSaver regularly. You want to ensure your fund choice and contribution strategy are supporting your home-buying goals, not quietly undermining them.

Falling interest rates are an opportunity, not a guarantee. They can open doors, but only if you walk through the right ones. Before you make a move, make sure you think about your strategy. In a shifting market, a plan is everything.

RAPSONLOANS.CO.NZ