Pat and Yolande King — A Family Business
HOW DID YOU ALL COME TO BE WORKING TOGETHER?
Paddy and I were passing through on a holiday, trying to work out where to settle. We sat on the beach and Paddy said, “Look at this place, Yols. We have to give it a go.” Our immediate connection to The Mount was amazing. So we started separate careers, Paddy in chemistry and me in real estate. The first years were incredibly busy so Paddy joined me. Boom! It worked beautifully! Then Tara moved from Christchurch and we hammered her to join us. She gave in to stop us nagging, I think.
WHAT SKILLS DO EACH OF YOU BRING TO THE BUSINESS?
Working with Paddy and Tara is the easiest thing in the world! We wrote very specific job descriptions for each person. I think that’s a big part of our success. I’m a highly organised ‘lists’ person and keep the big picture perspective, working on our business development and keeping our team connected. Tara never misses a detail. She should wear a superhero cape. The workload on the admin side is just massive. If Paddy is heading out to an appointment, he doesn’t have to double check any paperwork that Tara has put together. Anyone who knows Paddy is familiar with his relaxed manner, and in this industry I think that goes a long way. You can trust that he’s going to look after you as a buyer or vendor. He hates getting stuck in the office, so Tara and I keep him out there doing what he loves — hanging out and connecting with people. There’s 100% trust between all of us. We’re now on the hunt for the next team member to help us look after our buyers.
HOW HAS THE REAL ESTATE BUSINESS CHANGED OVER THE YEARS?
Since I started in 2006, so much has changed. Continuous training is a must if you want to keep your licence and stay up to date with all the Real Estate Agents Authority legislation. It’s good to see so many more people in the business treating the job with the necessary importance and urgency. It’s not a hobby, it’s a career, and we are helping people through a huge transaction that needs all of our attention. The digital side of advertising is huge now and a job in itself. I look after that for us and it’s a constant learning curve. Keep up or get left behind!
We strongly believe that when it comes to choosing your agent these days, a team isn’t a plus, it’s a must. Nothing falls through the cracks, you’re kept 100% informed and involved. And with us, you get energy, creativity and commitment.
HOW DO YOU FIT IN FAMILY TIME WITH SUCH A BUSY JOB?
It’s something we guard preciously. During the week, we have breakfast and dinner together as a family and don’t book anything that will interfere with that. So we start and end the day with the kids. Of course, Sundays are super busy with open home, so we try to build that family time in elsewhere, like taking the children out surfing or going to the night markets in Papamoa or The Mount. Just reading stories in the hammock with the kids slows things down pretty quickly, too!
WHAT’S IT LIKE BEING SO CONNECTED TO THE COMMUNITY WITH YOUR JOB?
We make connections everywhere we go, from kindy drop-offs to Paddy being out on the water waiting for the next wave. It’s part of everyday life, the nature of the business and it’s great; we feel we’re able to help and bring value. This job is about people and their homes, which involves their families. We feel really privileged to take people through this process and de-stress it as much as possible, all the way through.
WHAT’S BEEN YOUR BIGGEST LEARNING CURVE?
When working in a team you have got to stay connected. The left hand needs to know what the right hand is doing. Rules, the law, the digital space: everything’s constantly changing. We like it. Keeps us on our toes!
WHAT DO YOU DO IN YOUR DOWNTIME?
We just love living here! We’re surrounded by lots of friends, so impromptu catch-ups are easy. We’re lucky to have so many outdoor options for families right on our doorstep, and go out on the bikes, head to a beach or park. Our mums are great gardeners. I’m far from a expert, but we’re trying to grow more and the kids just love it. Exercise is at 6 am so I can be sure it actually happens, and if it’s with a friend then that’s great! I’ve always got a book on the go, too. Then, of course, there’s finishing our renovation. When we bought our home it was a little two bedroom 1955 original, and today it’s a much-loved four bedroom family home. We’ve learnt so much and enjoyed the process immensely, but the very important finishing touches are keeping us busy. There’s always the next detail to plan and execute.
We feel a great responsibility to help keep our coast beautiful, as well. There are so many alarming environmental issues, and we want to start here at home and make a difference. We want our children to enjoy this beauty